Mon - Fri: 7:30am to 5:30pm | Sat: 8am to 12pm

Privacy Policy

Effective Date: June 11, 2026

Jim Marsh Body Shop (“Jim Marsh Body Shop,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. It applies to information we collect through our website, by phone, by email or text, and in person at our facility.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

Information you provide to us. When you request an estimate, schedule a repair, contact us, or do business with us, we may collect:
• Your name, mailing address, email address, and phone number
• Vehicle information, including make, model, year, license plate, and Vehicle Identification Number (VIN)
• Insurance information, including your insurance carrier, policy number, and claim number
• Photos or descriptions of vehicle damage you submit to us
• Payment information needed to process transactions
• Driver’s license or other identification when required to release a vehicle
• Any other information you choose to provide in forms, messages, or conversations with us

Information we collect automatically. When you visit our website, we may automatically collect certain technical information, such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits. We collect this information using cookies and similar technologies (see “Cookies and Tracking Technologies” below).

How We Use Your Information

We use the information we collect to:
• Prepare repair estimates and complete repairs on your vehicle
• Coordinate with your insurance company on claims and approvals
• Order parts and materials needed for your repair
• Schedule appointments and communicate with you about your vehicle’s status
• Process payments and maintain business records
• Respond to your questions, requests, and feedback
• Send you service reminders, offers, and other communications (where permitted)
• Operate, improve, and secure our website and services
• Comply with applicable laws and protect our legal rights

How We Share Your Information

We do not sell your personal information for money. We may share your information with:
• Insurance companies and adjusters, to process and coordinate your claim
• Parts suppliers, subcontractors, and vendors involved in repairing your vehicle
• Payment processors and financial institutions, to complete transactions
• Service providers that help us operate our business, such as website hosting, scheduling, or communication platforms
• Affiliated companies within the Jim Marsh dealership family where appropriate to serve you
• Government agencies, law enforcement, or other parties when required by law, to respond to legal process, or to protect the safety, rights, or property of our customers, our company, or others

These parties are expected to use your information only for the purposes for which it was shared.

Your Nevada Privacy Rights

Under Nevada law (NRS 603A), Nevada residents have the right to direct a business not to sell certain personal information that the business has collected or will collect about them. “Sale” is defined narrowly under Nevada law as the exchange of covered information for monetary consideration so that another party may license or sell the information.

While we do not sell your personal information, Nevada residents may submit a verified opt-out request by contacting us using the information in the “Contact Us” section below. We will respond to verified requests within 60 days, with an additional 30 days if reasonably necessary, and we will notify you if an extension applies.

Communications and Text Messaging

If you provide your phone number, you consent to receive calls and text messages from us regarding your estimate, repair, appointment, and account. Message and data rates may apply. You can opt out of marketing texts at any time by replying STOP, and you can opt out of marketing emails by using the unsubscribe link in those messages. Please note that even if you opt out of marketing messages, we may still contact you about an active repair or transaction.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to help the site function, remember your preferences, and understand how visitors use our site. You can usually adjust your browser settings to refuse or delete cookies, though some features of the website may not work properly if you do. We may also use analytics services to help us measure and improve website performance.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

Data Retention

We retain your personal information for as long as needed to provide our services, maintain business and repair records, comply with our legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Third-Party Links

Our website may contain links to third-party websites that we do not control. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, you can reach us at:

Jim Marsh Body Shop

8535 W Centennial Pkwy, Las Vegas,
NV 89149, United States

Phone: 1-702-946-9050
Name : Andy Kirby
Email: andyk@jimmarshauto.com